FURD Ltd, a MEP Design Consultancy were entering the second year of their ISO 9001:2015 accreditation and requested a pre-audit of their processes to ensure they were ready for the real thing in August 2024.
After a kick off meeting to orient ourselves with FURD's processes and Atlas where they hosted their QMS, we got to work conducting a series of internal audits to assess the status quo. The internal audits identified a few gaps that we were able to quickly rectify in preparation for the external audit.
STFM Consulting supported FURD through the audit itself and worked with the assessor to identify all the evidence required to receive the accreditation. As a result FURD successfully passed their ISO 9001:2015 stage 2 audit .
Woodley Business Club is a network of local small businesses that meet regularly for networking events. Although the club maintains a strong core of attendees, they were in need of social media support and a clean up of their newsletter mailing list.
With a well established club, maintaining the brand image and understanding their history was essential. To optimise the newsletter mailing list, an engagement-based segmentation analysis was completed and targeted plan set up, increasing open rates to consistently over 50%.
On the social media front, STFM offer ongoing support creating and scheduling social media posts advertising their events across Facebook and LinkedIn channels.
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