FURD Ltd, a MEP Design Consultancy were entering the second year of their ISO 9001:2015 accreditation and requested a pre-audit of their processes to ensure they were ready for the real thing in August 2024.
After a kick off meeting to orient ourselves with FURD's processes and Atlas where they hosted their QMS, we got to work conducting a series of internal audits to assess the status quo. The internal audits identified a few gaps that we were able to quickly rectify. A few weeks later, the external audit was conducted and FURD successfully passed their ISO 9001:2015 stage 2 audit.
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Woodley Business Club is a network of local small businesses that meet regularly for networking events. Although the club maintains a strong core of attendees, they were in need of social media support and a clean up of their newsletter mailing list.
With a well established club, maintaining the brand image and understanding their history was essential. To optimise the newsletter mailing list, an engagement-based segmentation analysis was completed and targeted plan set up, increased engagement rates by over XX%.
On the social media front, STFM offer ongoing support creating and scheduling social media posts advertising their events across Facebook and LinkedIn channels.
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